Thank you for shopping at AmazingCorset, where we strive to offer excellent customer service and simple policies that will make your life easy.
The Gist – Our team is dedicated to ensuring customer happiness, which starts with fulfilling orders as quickly as possible. It also means we offer FREE Shipping on all US orders.
Free Shipping – All orders with a US shipping address qualify for FREE Shipping. There are no minimum order amounts, weight exclusions, or restrictions to the number of items ordered.
Packages are typically prepared and dispatched Monday through Friday within 24 hours of receiving your order. Then they are normally delivered to you within 4-8 business days after that (excluding weekends and holidays).
Faster Shipping Methods – We also offer the following faster delivery options.
Priority Shipping: $4.95 per order. Packages are normally delivered within 3-5 business days after being dispatched (excluding weekends and holidays).
First Class Service: $9.95 per order. Packages are normally delivered within 1-2 business days after being dispatched (excluding weekends and holidays).
Rush Service: $25 per order. Packages are guaranteed to be delivered within 1 business day after being dispatched (excluding weekends and holidays). If you don't receive your package within 1 business day, we will refund you the entire delivery fee of $25.
All packages are typically prepared and dispatched Monday through Friday within 24 hours of receiving your order.
Shipping Carriers – We ship most items via USPS, FedEx, or DHL. While we do our best to get orders delivered to you quickly, we cannot account for any delays USPS, FedEx, DHL, or any other carrier we choose may have.
It is your responsibility to check that USPS can deliver your package to the address you provide during checkout. Any package returned to us because USPS could not deliver it will incur a redelivery fee of $10.
We at AmazingCorset are committed to making sure you are satisfied with our products and happy with your purchase. We also like to keep things simple, because when we purchase online ourselves, we too want to see a simple return policy.
The gist of our returns policy is the following: you are free to return what you bought within 30 days of your purchase date, if you have not opened the original package and if the items you bought were not on sale.
So if you change your mind and don't want the products anymore, that's fine: send them back, and we will refund your entire purchase (excluding shipping costs for First Class Service or Rush Service).
If you have opened the package, the products you bought cannot be returned, because of sanitary reasons. So we cannot refund you once you open your package. By the way, this means we always ship only brand-new, never-used-before waist trainers.
Also, we do not issue refunds for items bought on sale. Only regularly-priced items may be refunded, unfortunately on-sale items cannot be refunded.
We have very high quality products, crafted with love by people with decades of experience in business. We are confident that you will like them too, and we are ready to put our returns policy behind our confidence. That said, we can deal with a few outliers that happen to be returned.
HOW TO MAKE A RETURN
While it disappoints us to know that you are not completely satisfied with your purchase, we will do everything we can to ensure you have a smooth return process. Below are the steps you need to follow to return an item:
- If the item(s) you bought were not on sale and they are still in their original unopened package, email us at firstname.lastname@example.org to tell us you want to return what you bought. Please include the order number in your message.
- We confirm that the item(s) were purchased in the last thirty (30) days, and write you back to tell you that we accept your return. We have a generous return policy, but after thirty (30) days all sales are final.
- Ship the original package back to us, using any carrier you prefer.
CHARGES AND CREDITS
You are responsible for the costs of shipping the product back to us. However, we will refund 100% of what you paid us except for the shipping costs for First Class Service or Rush Service. We will not deduct any of our original shipping costs out of your refund, except for First Class Service or Rush Service which will be deducted in full. We will also not charge you any restocking fees.
If you are approved for a refund, you will receive a full refund to the credit card, PayPal account, or other payment method you originally used, normally within 3 business days from when we receive your item(s) back.
All orders cancelled are subject to a $20 administration fee, whether or not your order has shipped.
If the item(s) you bought were on sale, your purchase is final and cannot be cancelled, exchanged or refunded.
DAMAGED OR INCORRECT ORDERS
If your item(s) was damaged during shipping, or there are missing or incorrect items, we must be notified within fifteen (15) days since your order was delivered, to correct the issue.
Please email us at email@example.com with your order number and a description of the problem. For damaged items, be sure to include photos to assist us in processing the claim. Once the above has been done, we will send you an email authorizing you to return the item(s) to us. Upon receiving the returned item, we will check what the problem was, and if applicable we will issue a refund.
The sooner you notify us, the better. We are unable to refund or replace damaged or missing goods if we are notified after fifteen (15) days since your order was delivered.
Please note: if you use your product and the fabric rips or tears, it is not eligible for an exchange or refund because this is not a manufacturing defect. Our products are of very high quality and they will not tear if the correct size is ordered and they are used properly. We do not cover damage due to misuse.
Any Questions? Email us at firstname.lastname@example.org, write us using the Facebook Message Us button on this page, or text & call us at 888-532-7513.